Our Print Shop Phone System Powered by Grasshopper.com

At Mr. Postman Print Shop, we’ve been dedicated to providing top-notch printing services to our clients since 2021. A significant part of our success in delivering exceptional customer service is our partnership with Grasshopper.com, a virtual phone system that has revolutionized the way we handle communications.

Our Journey with Grasshopper

Our relationship with Grasshopper began with our previous marketing company, where we recognized the need for a professional and efficient phone system. Transitioning to Mr. Postman Print Shop, we continued to rely on Grasshopper to maintain seamless communication with our clients. The ease of setting up a professional phone menu system has been instrumental in projecting a polished image to our customers.

Key Features We Love

• Professional Phone Menus: Grasshopper allows us to create customizable phone menus, enabling callers to connect directly with the right team member. Features like “For Steve, press 1; for Julie, press 2” streamline the caller experience and ensure efficient call routing.
• Multiple Extensions: We can assign unique extensions to different departments or employees, making it simple for clients to reach the appropriate person without navigating a complex system.
• Call Forwarding: This feature ensures that we never miss important calls by forwarding them to our mobile devices or other lines, keeping us connected even when we’re on the go.
• Voicemail Transcription: Grasshopper transcribes voicemails and sends them directly to our email, allowing us to quickly read and respond to messages without dialing in.
• After-Hours Settings: We can establish specific business hours, and any calls received outside these times are directed to a personalized voicemail, ensuring that customer inquiries are acknowledged promptly.

Exciting New Feature: Business Texting

We’re thrilled about a new feature that allows us to use Grasshopper’s mobile app and desktop application to text our customers. This is going to prove extremely helpful when it comes to getting artwork approved for print orders. It’s perfect for customers who don’t use email or aren’t comfortable with it, but also for those who simply respond faster via text. Having this option allows us to expedite orders and enhance our communication efficiency, ensuring quicker turnaround times and a smoother process for our clients.

Empowering Our Clients

Many of our clients in the home services industry require multiple phone numbers for their marketing materials, such as signs and vehicle wraps. Grasshopper enables them to set up a unified phone system with features like call forwarding and extensions, allowing them to manage all their lines efficiently. This not only enhances their professionalism but also simplifies their communication processes.

Protecting Personal Privacy

One of the standout benefits of Grasshopper is the ability to shield personal phone numbers. By providing a dedicated business number, we can keep our personal contact information private while remaining accessible to our customers. This separation ensures a healthy work-life balance and adds an extra layer of privacy.

Join Us in Enhancing Your Business Communication

We’re thrilled to share that our partnership with Grasshopper allows our customers to enjoy a special offer. By signing up through our referral link, you can save $15 on your subscription. Experience the same professional and efficient phone system that has been a cornerstone of our operations.

Incorporating Grasshopper into our business model has been a game-changer, and we believe it can do the same for you. Enhance your communication, protect your privacy, and present a professional image with ease.